Title: Avira Security Software Update Causes Freezing Issues for Windows Users
Subtitle: Users report system freezes on Windows 11 and 10 after faulty Avira update
Date: December 14, 2022
Windows users worldwide have been facing freezing issues on their operating systems shortly after booting up, and the culprit has been linked to a faulty update for Avira’s security software. Many affected users of Windows 11 and Windows 10 have reported these system freezes and connected them to Avira.
Typically, affected computers start up normally but fail to fully load the Windows desktop after approximately 20 seconds of Avira launching. This unresponsive state forces users to physically restart their PCs using the button on the case, as the entire operating system becomes inaccessible.
Efforts to rectify the problem have varied among users. Some have tried disabling all background apps except Avira, while others have experienced the freezing problem without making any changes to their systems. After extensive troubleshooting, users have found that uninstalling Avira’s software while booting into safe mode can resolve the issue. Nevertheless, certain users have encountered difficulties in completely removing Avira from their systems.
Uninstalling Avira usually re-enables Microsoft’s free Defender Antivirus software, providing a basic level of protection to affected users. Avira has acknowledged the issue and is currently investigating it to develop a solution. Their investigation has revealed that the problem stems from their internal Firewall under a rare condition.
Fortunately, Avira released an update on Monday, December 11, aimed at automatically fixing the issue for affected users. However, if users have not received the update, they are encouraged to reach out to Avira’s support team for assistance.
Reports of freezing issues began on Friday, December 9, and have affected a significant number of Windows users. The incident serves as a reminder of the potential challenges associated with software updates and the importance of prompt resolution to ensure a seamless user experience.
Contact:
For further assistance regarding this issue, affected users can reach out to Avira’s support team at [insert contact information].
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